Successful Hybrid Work Models to Continue in the Filipino Business Process Outsourcing Sector

Hybrid working models have been thrust into the spotlight in recent years, as the COVID-19 pandemic forced businesses to get creative and evolve their current practices. Across the world, plenty of people are still working from home, while some have returned to the office on a full-time basis. Many people, however, have done both, regularly […]
Offshoring and Nearshoring: What’s the Difference?

The outsourcing industry is really gathering pace, exceeding US$250 billion globally for the first time in 2022 and is expected to exhibit a compound annual growth rate of 9.1% between now and 2030. In real terms, this means increasing numbers of businesses are waking up to the benefits of business process outsourcing (BPO) and are […]
The Unexpected Benefits of BPO: How Outsourcing Brings Teams Closer Together

In the past, some businesses have been reluctant to outsource their business processes, preferring instead to struggle with just their in-house teams. There have traditionally been a number of reasons for this. Some of these reasons are legitimate concerns — businesses may not be sure how to integrate outsourced personnel with their own teams or […]