With the Labour Market So Tight, Isn’t It Time to Consider Global Outsourcing Solutions?
As the first signs of a post-pandemic dawn glitter across the horizon, businesses across Australia are assessing the damage and looking forward to 2022 with some trepidation. You may be ready to get back to work and take advantage of a potential post-lockdown boom but are finding it increasingly difficult to bring in staff to help you.
In addition, you may be facing up to a different reality, as existing staff want to work from home, have flexible working environment or just want to stay away from offices. So, if you are suffering sleepless nights as you try to figure out your business’s future, what other options could you pursue?
There seems little doubt that the Australian government’s policy of closed borders has intensified what was already a significant skills shortage. Some companies find that they have to keep raising their pay rates simply to avoid losing workers, as there is incredibly high demand throughout many sectors.
Bosses may need to pay bonuses to attract prospects in the first place, and this is especially true in certain IT or administrative positions. Additionally, during lockdown, many firms were forced to handle business virtually and address the associated complications, calling for experienced staff to set up and run these new communication systems.
The Australian Bureau of Statistics released a survey during the summer of 2021 to report that a quarter of all Australian businesses were having difficulty finding qualified staff. The main reasons were a lack of applicants or those who did not have the right qualifications or skills, while international border closures were also cited.
According to one job placement website, the number of job adverts was 63.2% higher in October 2021 than in the corresponding month the previous year, while the application rate per job advert had declined by 5.4% month on month. In such a harsh landscape, employers need to learn what to do to attract the best people while being prepared to offer them enticing conditions.
To further complicate the situation, many prospective employees may quite like the idea of working from home and will want to push for this flexibility. Employers may find it hard to turn the clock back to a time when this type of solution was quite rare.
With so much at stake and many potential problems to consider, you may want to consider alternatives. Rather than struggling to find new staff members locally and having to cater to their “work from home” demands, you could consider looking at hiring from a bigger pool of talented staff, dedicated, using your systems and processes and managed by you.
In this case, they should consider outsourcing some of these positions to a raft of skilled workers in the Philippines.
Of course, business process outsourcing is not new, and many organization’s may already look to third parties to help them with certain work activities. But if many potential full-time hires insist on working from home anyway, why not outsource their positions and save some money at the same time?
Consider some of the advantages:
The Philippines has an advanced network of higher education facilities, providing a conveyor belt of skilled talent. English is spoken fluently, and you will find an amazing array of eager employees willing and able to work for your organization.
The cost of living is significantly lower than in Australia, which reflects in the amount earned by the average Filipino worker. For example, the median salary in the Philippines is less than AU$1,350 (48,200 PHP) per month, and this gives you an idea of the money that you might expect to pay as you outsource.
As Australia is only three hours ahead of the Philippines, this does not present too many problems from a process or functionality point of view. Indeed, Filipino workers in the business process outsourcing industry tend to be flexible and can shift their operating hours to fit in with Australian practice. This flexibility means that there should be no problem keeping those lines of communication open and getting urgent work done without undue delay.
Loyalty and Culture
Filipino workers are loyal and keen to create a good impression. There are very few cultural barriers either, and as the country used to be an American colony, many facets of Western culture remain today.
Many companies in your situation are deciding to outsource abroad, which may be why Australia’s business process outsourcing sector has reported a slight decline. Companies are looking to restrain their expenditures while still reaping the benefits of these business outsourcing solutions and are looking toward the Philippines instead.
So, if you are struggling to find staff locally for a range of administrative or IT positions, consider business process outsourcing solutions in the Philippines. You may be able to find replacement workers who can perform these tasks equally as well and often better — while you enjoy the associated cost savings. If you’re looking for further information, get in touch with us here.