enablesOPS2
Whether it be a 24/7 operations centre or an IT or customer support team we have the knowledge and experience to review your current operation and provide an augmented solution that can provide significant cost and customer service improvement.

Our Services

24/7 N.O.C

CUSTOMER SUPPORT

SALES SUPPORT

IT SUPPORT

LEAD GENERATION

ADMINISTRATION

24/7 NETWORK OPERATIONS CENTRE & IT SUPPORT

When you have systems and processes to monitor, either physical or digital and there are critical reasons why this cannot fail you need to build a team that is large enough to cover the hours and ensure against single point failures. We have strong experience in these teams and can advise how to set them up and structure them so you get maximum efficiency at a lower cost than locally.

ADMINISTRATORS & SALES SUPPORT​

There is always administration, back-office, and follow up work to be done. Whether it is for you personally or your team, we can provide the required support to ensure your focus of attention remains with the customer. We find individuals who have the personality, skill set and technical aptitude to complement your team’s needs.

LEAD GENERATION, BUSINESS DEVELOPMENT & LEAD QUALIFICATION

Leads take time and can be generated through social media, professional networks or picking up the phone. This can be very lucrative for many businesses to support their local team with a pipeline so they can keep on doing what brings revenue and that is warm leads.

CUSTOMER SUPPORT

B2B businesses require the technical support to back their warranty and service level proposition. This support can be multi-country, multi-lingual and almost always has specific technical knowledge requirements.

Service Experience

Dion brings his operations, sales, marketing and relationship management skills across multiple industries in the B2B environment for the last 30 years. Industries include sports surfacing, wastewater management, electrical wholesaling, dairy packaging and steel merchandising and processing.

WIth a passion for customer service and a continuous improvement drive throughout the operations teams, we will not only add value through cost out, but improve the end customer experience.

DION TUCKER
Operations Excellence and Quality

OUR TEAM

CLIENT TESTIMONIALS

Want to join our team?

If you are looking to join one of our amazing team members, please reach out. We are growing quickly and have many opportunities.

Still have questions?

Still have questions?

Get in Touch