eCommerce Admin Assistant

What is the client’s nature of business? eCommerce; Retail; Fashion. The Client is an ASX-listed multi-channel retailer with a customer-led offer that appeals to variety of women fashions.

JOB DETAILS:

  • Work with Online Team to administer the CMS platform, including category management, search, and promotions
  • Online product lifecycle management – product drops to match marketing collateral; all new products live online etc
  • Work with Ecommerce Manager to prepare assets for data migration – rename images for Magento
  • Product upload – populate Magento template with SEO friendly product copy for descriptions, manual upload of products.
  • Provide stock analysis and collaborate with Online Team to determine product linking strategies to ensure the best possible customer experience
  • Drive a world class, error free, customer focused website content and usability
  • Understand the sales plan, traffic plan, conversion target, ACS & UPT target and how these can vary to achieve the budgeted sales volume
  • Ensure the customer can use and browse the site easily and effectively, to satisfy their main objectives of being able to get all the product information to be able to make a purchase decision
  • Work with the Ecommerce Manager to ensure the day-to-day trading of the website is in line with
  • budgeted sales
  • Work with Ecommerce Manager to report on performance against key metrics across all website and trading initiatives
  • Work with the Ecommerce Manager on a SEO strategy to ensure web content drives organic traffic
  • Develop customer centricity in terms of the way the content for the site will be perceived and understood by the customer
  • Ensure testing and Quality Assurance of all products & digital content is carried out
  • Ensure the way content is managed for the website has the targets and our customer at the forefront
  • Work with the digital creative manager to ensure online content is reflective of Brands look and feel
  • Ensure relevant brand guidelines are adhered to ensure the website and E-Marketing communications maintain and accurately portray the brand

EXPERIENCE AND QUALIFICATIONS:

  • Proficient in any of these CMS Software: Magento preferable, or any similar software
  • At least 2 years minimum experience in virtual merchandising and product categorization
  • At least 2 years minimum experience in putting up online shopping banners, promotions, etc.
  • At least 2 years minimum experience in uploading online shopping products, images, contents, etc.
  • Experience in using analytical tools to draw insights and report on website performance (Google Analytics preferred)
  • Experience in using a website CMS
  • An understanding of SEO
  • Experience in collaborating with multiple stakeholders across a variety of teams with competing priorities
  • Proficiency in Microsoft Office Suite (Word, Outlook, Excel) & Reporting (VLOOKUP etc.)
  • Outstanding organizational and planning skills with ability to multitask effectively, manage timelines and meet deadlines
  • Has strong attention to details
  • Has the ability to seek advice and accept feedback.
  • Has an inquisitive mind, ability to solve problems and suggest appropriate solutions
  • Sound business acumen, highly numerate, with excellent planning & analytical capabilities
  • Work Location / Working shifts: Pasig City; Australian Business hours

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